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FAQ

How can I contact customer support ?

You can reach us via contact page . Our team is available Monday to Friday, 9 AM to 5 PM.

What payment methods do you accept ?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

How long does shipping take ?

Shipping times vary based on your location. Domestic deliveries typically take 6-12 business days

Are your products tested for safety ?

All our products undergo strict quality and safety testing to ensure they meet industry standards.

Featured products

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For Pets Who Crave Comfort, Not Crunch !

Whether it squeaks, snuggles, or sparkles, the right accessory can turn any day into a tail-wagging adventure. Everything here is about joy, bonding, and everyday magic—without a single treat in sight.

Not Everything Pets Love Comes in a Bowl !

Minimalist gear. Cozy textures. Functional beauty. Sometimes the simplest things—like a new leash or a well-made toy—bring the biggest joy. No food, no fuss, just everyday essentials done right.

Style. Comfort. Function !

Smart design meets pet lifestyle. Thoughtfully chosen items that enhance everyday routines—crafted with care, beauty, and comfort in mind. For pets who live well, eat well… somewhere.

About Us

At PawPuff, we believe that pets deserve more than just the basics — they deserve comfort, joy, and a touch of style in every part of their day. That’s why we’ve created a space where soft meets smart, where function meets fun.

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  • ⭐⭐⭐⭐⭐

    "I didn’t expect this level of quality — it’s even better in person! My dog absolutely loves it and I’ll definitely be ordering more."

  • ⭐⭐⭐⭐⭐

    "Fast shipping and beautifully packaged. You can tell everything was chosen with care. Highly recommend this shop!"

  • ⭐⭐⭐⭐⭐

    "Perfect fit, great design, and super soft materials. My cat was curious from the moment I opened the box!"